Go & See Observation

Use this tool to document what is actually happening where the work occurs before the team decides what needs to change.

Tool information is stored locally in your browser only and is not saved on ADX site servers. These tools are available for ongoing open use as a free service, and each export creates a one-time browser download per use for your own records.

ADX guided walkthrough

Training intent

Train leaders to see facts directly, separate observation from interpretation, and return with better questions instead of premature answers.

Hits to look for

• Workarounds that have become normal
• Wait time, rework, unclear ownership, or repeated escalation
• Differences between the written process and the lived process

Why it matters

Teams improve faster when leaders study real conditions before assigning fixes. The practice reduces assumption-driven action and builds trust with the people closest to the work.

Step-by-step

1Choose one process or location, not an entire department.
2Observe quietly and write only what can be seen or heard.
3Record one surprise and one question that requires another fact.
4Export the log and use it to guide the next leadership conversation.

Capture an observation

Direct observation

Observation log

No observations yet. Add one to begin building a fact base.